Cancellation Policy

Understand our cancellation policies and refund process for different booking types.

Important: Cancellation policies vary by property and booking type. Always check the specific policy for your booking before confirming.

Cancellation Policies

Flexible

Full refund if cancelled 24 hours before check-in

100% refund if cancelled 24+ hours before check-in
50% refund if cancelled within 24 hours
No refund for no-shows
Processing fee: ₹99

Moderate

Full refund if cancelled 5 days before check-in

100% refund if cancelled 5+ days before check-in
50% refund if cancelled 2-5 days before
No refund if cancelled within 48 hours
Processing fee: ₹199

Strict

50% refund if cancelled 7 days before check-in

50% refund if cancelled 7+ days before check-in
No refund if cancelled within 7 days
No refund for no-shows
Processing fee: ₹299

Refund Process Timeline

Here's what happens when you cancel your booking

Cancellation Request

Immediate

Submit cancellation request through your dashboard

Request Processing

2-4 hours

Our team reviews and processes your cancellation

Refund Initiation

24-48 hours

Refund is initiated based on the cancellation policy

Amount Credited

3-7 business days

Refund amount is credited to your original payment method

Special Circumstances

Exceptions to standard cancellation policies

🏥

Medical Emergency

Full refund with valid medical certificate

🌪️

Natural Disasters

Full refund for government-declared emergencies

🏠

Property Issues

Full refund if property doesn't match description

👤

Host Cancellation

Full refund + compensation if host cancels

How to Cancel Your Booking

Log into your account

Access your dashboard and go to "My Bookings"

Select the booking to cancel

Find the booking you want to cancel and click on it

Click "Cancel Booking"

Review the cancellation policy and confirm your cancellation

Receive confirmation

You'll receive an email confirmation with refund details

Need Help?

Support Contact

Cancellation Support

+91 6386444795

Email Support

cancellations@mykamra.com

Available

24/7 for urgent cancellations

Important Notes

Cancellation policies are set by individual hosts
Processing fees are non-refundable
Refunds are processed to original payment method
Bank processing times may vary