How to Report a Problem with My Booking? 2026 Resolution Guide
Team MyKamra
Property doesn't match photos? Owner demanding extra? Wi-Fi dead? Don't suffer in silence. MyKamra 2026 resolution process fixes issues in 2 hours to 2 days. Here's exactly how.
Step 1: Report in App (30 Seconds)
My Bookings → Select booking → Report Issue → Choose category:
- Property mismatch
- Owner behavior
- Amenities not working
- Safety concern
- Other
Step 2: Evidence Upload (Critical)
Photos, videos, WhatsApp screenshots. More evidence = faster resolution. MyKamra AI triages: high evidence = priority queue.
Step 3: Resolution Paths
| Issue | Resolution | Timeline |
|---|---|---|
| Minor mismatch (furniture, paint) | Owner fixes or ₹1-3k credit | 24 hrs |
| Major mismatch (different room, broken) | Free shift to similar property or full refund | 4 hrs |
| Owner harassment | Owner blacklisted, you shifted, ₹5k compensation | 2 hrs |
| Safety threat | Emergency shift, police if needed, full refund | 1 hr |
| Amenities broken | Repair or rent appliance free, ₹500 credit | 48 hrs |
Step 4: MyKamra Guarantee
If not resolved in SLA? Auto-escalate to senior resolution manager. Still stuck? Direct founder escalation + ₹10,000 goodwill credit.
Emergency: Call/WhatsApp
Safety threat at night? WhatsApp +91 99999 99999 with "URGENT-SAFETY" – human agent in 30 seconds, action in 10 minutes.
Prevention: MyKamra Protect
₹199 at booking. Covers any issue, any reason. One-click resolution, no questions, instant credit or shift.
2026 Resolution Stats
- 85% resolved in 24 hours
- 95% tenant satisfaction
- ₹2 crore compensation credits issued
- 1,200 owners blacklisted for violations
Report now: MyKamra Issue Reporter – or WhatsApp for instant human.
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About Team MyKamra
Team MyKamra resolved 100k issues – we know which evidence gets fastest fix.